Disclaimer

1. General Disclaimer

The information and services provided by Famnet Services Limited through the website famnet.co.tz and the school management platform at schools.famnet.co.tz are provided on an "as is" and "as available" basis. While we make every effort to ensure accuracy and reliability, we make no representations or warranties of any kind — express or implied — about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics.

Any reliance you place on such information is strictly at your own risk.

2. Accuracy of Information

Famnet serves as a platform for schools to manage and present their own data. All academic results, attendance records, financial data, and student information are entered by authorized school administrators and staff. Famnet does not independently verify the accuracy of this data.

• Parents and students should confirm any critical academic or financial information with their school administration directly.
• Famnet is not responsible for errors, omissions, or inaccuracies in data entered by school users.
• Results displayed on the parent portal reflect data as entered by the school. Any discrepancies should be reported to the school directly.

3. Service Availability

We strive to maintain 99.9% system uptime. However, Famnet does not guarantee that:

• The platform will be available at all times without interruption
• The website or platform will be free from errors or bugs at all times
• SMS notifications will be delivered instantly in all cases, as delivery depends on third-party telecommunications networks

Planned maintenance windows and emergency outages may temporarily affect service availability. We will notify registered users of planned maintenance in advance wherever possible.

4. External Links

Our website may contain links to external websites, including Tanzanian government education portals and partner services. These links are provided for convenience only.

Famnet has no control over the content or availability of those websites and does not endorse or accept responsibility for their content, privacy practices, or terms. Accessing external links is done at your own risk.

5. Educational & Financial Guidance

Any pricing information, educational best practices, or general guidance published on famnet.co.tz is for informational purposes only. It does not constitute financial, legal, or professional educational advice. Schools and individuals should seek appropriate professional advice for decisions affecting their operations.

6. School Responsibility

Schools that subscribe to the Famnet platform are solely responsible for:

• The accuracy and completeness of all data they enter into the system
• Ensuring they have appropriate consent from parents and staff to process their personal data
• Complying with Tanzanian education regulations (NECTA, MoEST, and related authorities)
• Managing access credentials for their staff and administrators securely
• The communications they send through the Famnet SMS notification system

7. Limitation of Liability

To the fullest extent permitted by the laws of Tanzania, Famnet Services Limited, its directors, employees, and partners shall not be liable for any:

• Direct, indirect, incidental, consequential, or punitive damages
• Loss of data, revenue, academic standing, or business opportunity
• Errors in SMS delivery or notification timing
• Damages resulting from unauthorized access to school or user accounts
• Technical failures beyond our reasonable control

8. Governing Jurisdiction

This Disclaimer is governed by and construed in accordance with the laws of the United Republic of Tanzania. Any disputes arising in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the courts of Tanzania.

9. Contact Us

If you have questions or concerns about this Disclaimer, please reach out to us: